Shipping policy

1. Introduction
This Shipping Policy outlines the practices and procedures Wiggle Click Ltd follows in relation to the delivery of products purchased on our site. By purchasing from Wiggle Click Ltd, you agree to the terms set out in this policy.

2. Shipping Destinations
We currently ship to addresses within the United Kingdom. For international shipping inquiries, please contact our customer service.

3. Shipping Fees
Shipping fees are calculated based on the weight, dimensions, and destination of the package. The total shipping cost will be displayed at checkout before finalising your order.

4. Dispatch Times
Orders are typically dispatched within 1-3 business days of the order being placed. In the event of a delay, we will notify you by email.

5. Delivery Times
- Standard Shipping: 3-5 business days.
- Express Shipping: 1-2 business days (additional fees apply).

Please note, these are estimated delivery times, and actual delivery can vary due to factors beyond our control.

6. Tracking
Once your order is dispatched, you will receive an email with tracking information, enabling you to monitor the progress of your delivery.

7. Failed Deliveries
If a package cannot be delivered due to an incorrect address or the recipient being unavailable, it may be returned to our warehouse. We will contact you to arrange redelivery, which may incur additional charges.

8. Damaged or Missing Items
If your order arrives damaged or if an item is missing, please contact our customer service within 7 days of receiving the package. We will arrange for a replacement or refund as necessary.

9. Returns & Exchanges
Please refer to our Returns Policy for details on how to return or exchange items purchased from Wiggle Click Ltd.

10. Special Considerations
For large or bulky items, or for special shipping requirements, additional fees may apply. Customers will be informed of such charges before dispatch.

11. Contact Information
For queries or concerns related to shipping, please reach out to:

Company: WiggleClick Ltd trading as Lucidora
Email: info@wiggleclick.com
Registered Address: 2 Bourdon Street, Manchester, M40 7DB
Phone number: +443300439969
Company Number: 12931090